Who we are
ONEICE is a movement that was created by ONE. For more information, refer to the “about” section of this website.
What personal data we collect and why we collect it
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS included). Visitors on the website cannot download and extract location data from images that are already on the website.
Comments
When visitors leave comments on the site, we collect the data from the comments, the visitor’s IP address, and the browser user agent string in order to help us detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if any) is visible to the public in the context of your comment.
Contact forms
Any contact information you input to communicate with us will be saved and used to respond to your requests and needs. Emails used to subscribe will be saved and utilized for the sole purpose of communicating relevant information regarding our business and ONEICE-related news.
Cookies
If you leave a comment on our site, you may opt-in to saving your name and email address on our website. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embedded additional third-party tracking, and monitor your interaction with that embedded content if you have an account and are logged into that website.
Analytics
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Each customer is able to, from their account dashboard, view recent orders, manage shipping and billing addresses, and edit password and account details. On our end, your account page data is kept for activities done by you. We are able to know any information given to us by the customer which includes (but is not limited to) the customer’s name, email information, phone number, shipping and billing addresses from orders.
Additional information
How we protect your data
Data loss prevention (DLP) is, first and foremost, a security process and strategy whereby an entity attempts to prevent unauthorized access, modification, and movement of data. We endeavor to maintain:
- Confidentiality of data: We preserve authorized restrictions on information access and disclosure, including means for protecting personal privacy and proprietary information.
- Integrity of data: We guard against improper information modification or destruction, and this includes ensuring the information non-repudiation and authenticity.
- Availability of data: We ensure timely and reliable access to and use of information.
What data breach procedures we have in place
Guarding against improper information is our utmost priority when it deals with information that is transmitted through our payment methods. We have two payment methods – PayPal and Stripe. All payments go directly to our Chase account and is monitored by the fraud departments at Chase, PayPal, and Stripe. We also change our passwords yearly in order to be able to keep all information secured when dealing with payments because we do not store any credit or debit card information directly on THEONEICE.COM.
What third parties we receive data from and who we share your data with
We receive data from Google Analytics. With Google Analytics we are able to:
- Find out which external links get the most clicks
- Better understand our audience with demographics data
- Easily manage user role permissions
- Automatically track mailto & telephone link clicks
- Stop logged-in users from tracking
- Track file downloads
And most importantly, Google Analytics brings all the data we need to run ONEICE inside our WordPress dashboard.
What automated decision making and/or profiling we do with user data
The property, data, or information is not made available or disclosed to unauthorized persons or processes. No automated decisions are made. It is only used to identify our demographics.
Industry regulatory disclosure requirements
Businesses like us that are privately owned are not required by law to disclose detailed financial and operating information in most instances. We enjoy wide latitude in deciding what types of information to make available to the public. We, being a small business that is privately owned, may shield information from public knowledge and determine for ourselves who needs to know specific types of information. These include disclosure laws, financial condition, our operating results, management compensation, and other areas of our business. While these disclosure obligations are primarily linked with large publicly traded companies, many smaller companies like ourselves choose to raise capital if need be by making shares in our company available to investors. But at this moment, we are not giving this option a thought. Many small businesses are subject to the same disclosure laws that apply to large corporations, which are not applicable to us. Disclosure laws and regulations are monitored and enforced by the U.S. Securities and Exchange Commission (SEC).
All of the SEC’s disclosure requirements have statutory authority, and these rules and regulations are subject to changes and amendments over time.
Shipping and product disclosure
FOR ALL WEARABLE MERCHANDISE:
- You may return unworn/unused merchandise within one week post receipt of the item.
- If customer cannot prove a stamped date of return after receiving merchandise then all sales will be final.
- Any merchandise returned back to us with stains, tears or any type of damages are non-refundable.
- Any items returned to us late after one week post receipt of the item will be returned back at customers expense and a reason why this was decided. A email communication will be sent to the customer.
FOR ALL ARTS, ART PRINTS, SIGNED PRINTS, UNSIGNED PRINTS, COLORING BOOKS, ORIGINAL ART PAINTINGS, SCULPTURES OR ACCESSORIES DESIGN:
- No exceptions, no returns or exchanges & all sales are final.
FOR ALL DIGITAL / PHYSICAL ITEMS DAMAGED & OR STOLEN:
- If any merchandise such as an art painting, art prints, books or anything we sell is damaged in transit, then the customer should contact us immediately after receiving their item in order for us to resolve the issue in a timely manner. All items being shipped with insurance payed are insured through the shipping company. In case of damage to goods, ONEICE will contact the shipping company in order to recover the expenses equivalent to the value of the goods only and (shipping expenses/insurance expenses) is not included in the recover expense. Once the case is resolved, the amount of goods will be paid back to the customer only when that particular damaged goods is returned to us in order to completely close the case.
- If the customer cannot prove to us that an item is damaged because of shipping after receiving and holding the goods for three days, a case cannot be opened and we cannot be held responsible. Any item stolen after delivery is not our responsibility.
- We are able to track any art downloads, or shipments we sell to you digitally/physically and we are able to keep track of how many you have in your possession.
- All cases of damaged goods must be documented as soon as possible with images before the third day after receiving of the item in order for us to open a case. All cases must be sent to our email: oneiceart@gmail.com
THANK YOU FOR BEING ONE OF OUR DIAMOND IN A BUNCH COLLECTORS!
